General educational information
Case Hospital and its clinics publish health information to help patients and families understand common conditions, symptoms, investigations, treatments and preventive care. This information is for general education. It is not a diagnosis, prescription, individual treatment recommendation or substitute for an assessment by an appropriately qualified healthcare professional.
Your situation may be different
Medical decisions depend on information an article or video cannot fully evaluate, including your age, medical history, examination findings, medicines, allergies, pregnancy status, test results, other conditions and the way symptoms are changing. Do not delay seeking professional care because of information you have read or watched on this website.
When to seek urgent care
Seek urgent medical attention for severe, sudden or rapidly worsening symptoms. Examples can include severe chest pain, difficulty breathing, heavy bleeding, loss of consciousness, signs of stroke, severe allergic reaction, major injury or another situation that appears life-threatening.
For urgent assistance from Case Hospital and its clinics, call 0800 211 005. Do not use an online form, email, social media or WhatsApp as your only emergency contact method.
Medicines, vaccines and health products
References to medicines, vaccines or medical products are provided for appropriate health education and are not an individual prescription, guarantee or recommendation that a particular product is suitable for you. Medicines and vaccines can have indications, contraindications, interactions and side effects. Use them only with appropriate professional advice and in accordance with applicable Ugandan medicines regulation.
Pregnancy, children and higher-risk situations
Pregnancy, newborn care, children, older adults and people with complex medical conditions can require more individualised advice. If you are pregnant, caring for a child, immunocompromised, taking multiple medicines or managing a serious chronic condition, ask an appropriate healthcare professional before applying general online advice to your situation.
No guarantee of outcomes
Healthcare outcomes differ between patients. Nothing on this website guarantees that a particular investigation, procedure, medicine, clinician or service will produce a particular result. Statements about services are descriptions of available capabilities, not promises of outcome or superiority over another provider.
Medical review and update dates
Where content is marked “medically reviewed”, that means a qualified professional reviewed the content for clinical accuracy at the stated review date. Medical guidance can change, and an older article may require revision. Check the update date and ask a clinician if current guidance could affect an important medical decision.
Videos, social media and external links
External links and embedded media may provide additional information, but Case Hospital and its clinics do not control all third-party content. Social-media posts are often shorter than full clinical guidance and are not a complete assessment of an individual health problem.
Professional duties remain
This disclaimer applies to general website information. It does not reduce or exclude professional duties, patient rights, informed-consent obligations or legal responsibilities that apply when Case Hospital or one of its clinics provides healthcare to a patient.