What cookies and similar technologies are
Cookies are small pieces of information that a website or service can store on or read from your device. Websites can also use similar browser technologies, including local storage, pixels or embedded third-party content. These technologies can support essential functions, remember preferences, measure website use or enable external media.
How this website uses them
This website separates technologies into the following categories:
- Necessary. Required for core website operation, security, accessibility and remembering privacy preferences. These cannot be switched off through the website preference centre when they are genuinely necessary.
- External media. The muted homepage background video uses YouTube's privacy-enhanced embed domain so the visual hero can play as designed. Other YouTube and Instagram embeds can connect your browser to external providers and remain blocked until you allow External Media.
- Analytics and performance. This website does not intentionally load Google Analytics, Meta Pixel or another analytics/advertising tag. If optional analytics are added later, they will be added to the preference centre and remain off until the relevant choice is made where consent is the lawful basis.
- Advertising and campaign measurement. This website does not intentionally load advertising pixels. If these technologies are introduced, Case Hospital and its clinics will document the provider, purpose and retention period and obtain any consent required before activation.
Your privacy choices
On your first visit, the privacy banner lets you Accept all, Reject non-essential, or Manage settings. You can reopen the preference centre at any time by selecting in the footer or on this page.
Rejecting non-essential technologies does not prevent you from using the core website. Some embedded videos or social-media content will remain unavailable until you enable External Media.
Current website technology inventory
| Technology | Provider | Purpose | Category |
|---|---|---|---|
| casePrivacyPreferences | website for Case Hospital and its clinics | Browser local storage used to remember your privacy choices. | Necessary |
| Homepage background video | Google / YouTube privacy-enhanced embed | Display the muted visual background in the homepage hero. | Necessary site presentation |
| Other YouTube embeds | Google / YouTube | Display optional Case video content after you enable external media. | External media |
| Instagram embeds | Meta / Instagram | Display Case social-media content after you enable external media. | External media |
| Analytics tags | None intentionally active on this website | Would be used to understand website use if later implemented. | Analytics |
| Advertising pixels | None intentionally active on this website | Would be used for advertising measurement if later implemented. | Marketing |
Third-party websites and links
Links to services such as WhatsApp, Google Maps, YouTube, Instagram or LinkedIn take you to services operated by other organisations. Their privacy and cookie practices are controlled by those organisations. Opening an external website is different from allowing an embedded service to load inside the website for Case Hospital and its clinics.
Browser controls
You can also use your browser settings to delete or block cookies and site data. Blocking necessary browser storage may affect website features. Browser controls operate separately from the website preference centre.
Changes to this policy
Case Hospital and its clinics may update this Cookie Policy when website technologies change. The current policy date appears at the top of the page. A production cookie inventory is rechecked after analytics, advertising, chat, appointment, CMS or payment technologies are added.
Contact
Questions about website privacy can be sent to hospital@casemedservices.org or raised through our Complaints & Feedback process.